Hands-on fulfillment for brands built for more.
Fulfillment with a bit of magic.
Pick, pack, and ship from a Fort Worth warehouse for as little as $1.40 an order. No monthly order minimum. Standard rates in public.
Real warehouse. Real genie on the phone. (469) 525-6865
Mini cost demo
Posted rates. No login. No call.
Est. monthly$934
Per-order rate $1.85 at this volume. Storage at $2.25/bin. (Demo range starts at 50 orders; ShipGenie has no order minimum.)
How it's run
Founder-led
Based in Fort Worth, Texas.
Same-day cutoff
11am CT
Current cutoff for eligible ready orders.
Reply time
A few hrs
Typical new-lead response, not an SLA.
- Posted rates
- No monthly D2C minimum
- Current cutoff 11am CT
- Ships from Fort Worth, TX
- A real person on the phone
How it works
Four steps. No surprises.
From client-owned storefront access to fulfillment from Texas.
-
Step 01
Connect your store
We connect directly to your platform, however you sell.
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Step 02
Send us your inventory
Send inventory to the Fort Worth warehouse. Receiving timing is confirmed during onboarding based on inventory arrival, shipment size, product complexity, and current capacity.
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Step 03
We pick, pack, ship
The current 11am CT cutoff applies to eligible ready orders. ShipGenie ships nationally through major carriers from Fort Worth.
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Step 04
Rates follow volume tiers
Per-order rates drop by published volume tier. There is no monthly D2C order minimum, but product fit and capacity still apply.
Live cost demo
Build a cost estimate.
Scroll the panels. Published rates drive the estimate; example quantities remain adjustable assumptions.
01 Volume
How many orders / month?
Drag to estimate. The per-order rate slides automatically through 5 published tiers.
500
506,000+
Tier 500–999 · $1.85/order
02 Storage
How many bins of inventory?
Bin needs depend on SKU size, inventory depth, and throughput. This demo starts at 1 bin per ~200 monthly orders; adjust it for your actual footprint. Pallets are a separate line.
6
140+
= $13.50 / month at $2.25/bin
03 Returns
What's your return rate?
Returns are $2.00 per item and are typically processed in about 2 business days. Inspection, restock, disposal, and documentation rules depend on the account. This demo starts at 8%. Drag to your actual return rate.
8%
0%20%
= 40 returns at $2.00 each = $80/mo
04 Anything else?
Specialty handling, kitting, or international?
Toggle whatever applies. Published rates drive the math; the displayed quantities are illustrative assumptions, not a final invoice.
Toggle as many as apply. Demo assumptions shown, actual costs depend on your volume.
Rate card · estimate
Step 1 of 4
- Pick · pack · ship$925
500 × $1.85
- Storage$14
6 bins × $2.25
- Returns$80
40 × $2.00
- Specialty & extras$0
none
- Estimated monthly $1,019
Quote continues orders and bins as the editable base estimate. Returns and selected extras carry as review context and are not included in that base total.
The full live calculator is on the pricing page. It's easier to use with a real keyboard. Or just tap below to start a quote.
Get my pricingThe Quote base estimate continues the demo's orders and bins. Returns and extras remain review context, not automatic charges.
Pricing
We post our prices. On purpose.
A prospect should not need a discovery call to see standard pick-and-pack pricing. The published rates and their boundaries are available here.
$200
One-time setup
One-time. Covers inventory intake and account setup.
Headline rate
$1.40–$2.00
Per order (FBM)
Sliding by monthly volume
$2.25
Per bin / month
Storage. No partial-pallet trap.
$2.00
Per return
Inspected and restocked.
Receiving and specialty surcharges: also posted. Open the standard rate card →
Store access
Built where you sell.
We connect directly to your platform, however you sell, through your own client-owned commerce account.
| Store | Current cutoff | Access model |
|---|---|---|
| Shopify | 11am CT for eligible ready orders | Client-owned account |
| TikTok Shop | 11am CT for eligible ready orders | Client-owned account |
| Amazon FBM | 11am CT for eligible ready orders | Client-owned account |
| WooCommerce | 11am CT for eligible ready orders | Client-owned account |
Don't see yours? Text Genie, we'll let you know if we can support it. Text Genie: (469) 525-6865 →
Volume archetypes
Three volume shapes. Modeled costs.
Starter shape
150 orders/mo
Skincare DTC
Modeled ongoing cost
~$309/mo
Modeled ongoing monthly cost for a brand shipping about 150 orders.
· Rate-card example
See the math →
Growth shape
900 orders/mo
Apparel + accessories
Modeled ongoing cost
~$1,683/mo
Modeled example for about 900 orders. Actual costs depend on SKU and storage shape.
· Rate-card example
See the math →
Scale shape
3500 orders/mo
Supplements
Modeled ongoing cost
~$5,466/mo
Rate-tier example only. Current capacity requires review before onboarding at this volume.
· Rate-tier math example. Current capacity applies for onboarding, discuss volume before committing.
See the math →
Founder · Fort Worth
Joshua Felix
Founder
Founder-led today
Fulfillment built from firsthand experience.
Joshua Felix has had a knack for selling since he was a kid — helping family friends work flea markets, buying stuff from garage sales to resell online, running his own sidewalk sales. That instinct followed him into ecommerce, where he became a seller himself and went looking for a 3PL he could trust.
He went to the "reputable" names first, the big companies with polished websites and impressive case studies.
What he got was a wall. Nobody would take him on because he wasn't big enough yet. And the ones who did want his business made it clear they didn't actually care about it. Pricing was vague until it wasn't, and then it was always more than expected. Questions went unanswered for days, if they got answered at all. There was no one to call, no one who knew his account, just a support ticket system that made him feel like a number instead of a person pouring their life into a brand they were passionate about.
That experience taught Joshua something the big 3PLs never seemed to learn: fulfillment isn't just boxes and shipping labels. It's trust. And trust requires someone who's honest with you and actually picks up the phone.
So he built ShipGenie to be that. A 3PL where pricing is upfront and communication is real. Every brand deserves a partner who answers questions the same day, explains the bill line by line, and shows up for the small accounts the same way as the big ones.
Fulfillment with a bit of magic.
Joshua Felix, Founder
Objection wall
Common questions.
01 What if you mess up an order?
When an error is ours, we do not charge for the pull, pack, and forward labor needed to correct it. You cover replacement shipping. Carrier-caused loss or damage follows the carrier's claims process.
02 What's my real bill at 800 orders/mo with 6 bins and 8% returns?
$1,480 + $13.50 + $128 = roughly $1,622 a month for those modeled line items. The standard rate card and its boundaries are on the pricing page.
03 How is this different from FBA?
FBA can be a strong fit for Amazon-heavy volume. ShipGenie supports D2C fulfillment plus Marketplace Prep for brands that also need a direct, multi-channel fulfillment relationship.
04 Do I need to commit to a contract?
No long-term contract is required. Cancellation uses 30 days' written notice. A $600 closeout fee plus outbound costs applies when remaining inventory or extra offboarding work must be processed.
05 What happens if I outgrow you?
We review volume, SKU complexity, storage footprint, and handling needs before acceptance. Capacity that requires added labor, equipment, or space is planned and scoped before it is promised.
06 Can I start tomorrow?
Onboarding typically takes about 3 business days from agreement to ready. Receiving timing depends on inventory arrival, shipment size, product complexity, and current capacity.
Your move
Start with an estimate. Get a scoped written quote.
Your genie typically responds within a few hours.
Base cost estimate
$925
$9
$0
Estimated monthly$934
Or just call: (469) 525-6865